We use different couriers for different sizes of products. The majority of our items are small enough to be delivered with parcel couriers, and most areas will have the option of upgrading to a next day delivery service. Some items require a special courier in the form of a pallet delivery company; in this case, we will contact you to make the necessary arrangements so please ensure your contact details are up-to-date.
If you place your order before 1 pm on a normal weekday we will usually dispatch your goods on the same working day. A specific day or time cannot be guaranteed with this service, and average transit times will be noted in the delivery section of the checkout process before paying for your goods. This is generally 2 to 3 days but may vary in peak periods or under special circumstances.
On the rare occasion that you receive a damaged item, please ensure you sign for the goods as "damaged" then contact us by email within 24 hours and we will get this sorted for you as quickly as possible.
Using this service your item(s) are normally delivered by a next working day courier. If you place your order before 1.00 pm on a normal weekday we will dispatch your goods on the same working day for delivery on the next working day. Orders placed after the 1.00 pm cut off or during a weekend will be dispatched the following working day on a next working day delivery service.
Please be sure to inspect your delivery before signing the goods. On the rare occasion that you receive a damaged item, please ensure you sign for the goods as "damaged" then contact us by email within 24 hours and we will get this sorted for you as quickly as possible.